IAM Implementation: Leading American Spanish-language broadcasting television network.
As the business grew with additional customers, employees, contractors, and facilities, the organization’s ability to manage user accounts became increasingly difficult, time-consuming, and costly. Despite a substantial user base, they had no IAM system in place.
Key Challenges
An initial assessment identified the following key challenges:
Troublesome deficiencies in the processes for onboarding and provisioning/de-provisioning employees and contractors. There was replication of data entry; new employees had to be manually added to applications such as HR, Active Directory (AD) systems, and others.
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The use of AD limited their capabilities to define enterprise-wide standard roles. This led to security risks and inefficiencies.
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The existence of multiple stand-alone operational systems that were not integrated with AD and therefore not part of the password synchronization mechanism in place.
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Information security and regulatory compliance issues were prevalent.
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The client knew that they needed help in deploying a comprehensive and fully operative IAM solution. Based on SDG’s experience and skills in IAM deployments and customizations, they engaged us to help them identify, and implement a full-service solution.
SDG Solution
To help facilitate a successful deployment, our team assessed the existing environment and identified all the processes to be accommodated and the systems to be enrolled into the proposed IAM solution. The team then built an IAM strategy and roadmap that delivered:
A flexible framework for the phased and incremental enrollment of existing and new target systems into the IAM system.
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An RFP process that enrolled a select set of product vendors. After a detailed evaluation, our team zeroed in on SailPoint’s IdentityIQ product as the right solution for this client.
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Connectors for integrating the IAM system with the key priority applications. The elements provisioned include AD accounts, Exchange Mailbox, Exchange Mail Contacts, AD groups, and Lync Access.
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Workflows created for managers to manage their direct reports and contractors as well as to decommission idle accounts; in accordance with compliance needs.
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Reports configured to allow the organization and auditors to gain insight into corporate data.
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Results
About SDG
SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.
