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By titicus Case Study February 12, 2019

Enterprise Drupal: Arizona State University Case Study

(Mary Lou Fulton Teachers’ College)

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University Service-Learning (USL) pairs meaningful service at Community Partner sites with relevant academic coursework and service-learning resources for K-12 teachers and ASU faculty. SDG partnered with ASU to add significant new functionality as well as to complete their significant backlog of maintenance requests.

Services Include:

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Drupal 7 Development

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Architecture Review

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Performance Tuning

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Application Support

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Tools & Technologies:

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Drupal 7

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Pantheon Enterprise Hosting

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CAS SSO

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Redis

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Workbench Access & Workflow

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JIRA

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Email CRM with HTML via SMTP

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SDG Solution

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Implemented a collaborative Agile workflow process for clear communication of requirements and status

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Established a combination onshore and offshore development team

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Created an ongoing, extended support model to allow cross training of new resources while maintaining continuous progress

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Results

[nectar_icon_list animate=”true” color=”Accent-Color” direction=”vertical” icon_size=”small” icon_style=”border”][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1722525159973-7″ tab_id=”1722525159974-1″ text=”Completed over 100 open tickets over the initial 3 months. Many of these had been open for over a year.”] [/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1722525160081-2″ tab_id=”1722525160082-6″ text=”Delivered the first site update to production within the first two weeks!”] [/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1722525160139-1″ tab_id=”1722525160140-7″ text=”Improved the overall stability and performance of the application.”][/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1722525160185-0″ tab_id=”1722525160185-1″ text=”Ongoing Maintenance & Support”][/nectar_icon_list_item][/nectar_icon_list]
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About SDG

SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

titicus / About Author
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