Scroll Top
TV broadcasting on air sign in front of laptop on desk
0
By titicus Case Study February 12, 2019

IAM Implementation: Leading American Spanish-language broadcasting television network.

As the business grew with additional customers, employees, contractors, and facilities, the organization’s ability to manage user accounts became increasingly difficult, time-consuming, and costly. Despite a substantial user base, they had no IAM system in place.

[image_with_animation image_url=”11861″ alignment=”center” animation=”Fade In” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”50%” max_width_mobile=”default” img_link=”https://staging.sdgc.com/wp-content/uploads/IAM_Spanish_Language_TV.pdf” margin_bottom=”20″]

Download Case Study

Key Challenges

An initial assessment identified the following key challenges:

[text-with-icon icon_type=”image_icon” icon_image=”11564″]

Troublesome deficiencies in the processes for onboarding and provisioning/de-provisioning employees and contractors. There was replication of data entry; new employees had to be manually added to applications such as HR, Active Directory (AD) systems, and others.

[/text-with-icon]

[text-with-icon icon_type=”image_icon” icon_image=”11564″]

The use of AD limited their capabilities to define enterprise-wide standard roles. This led to security risks and inefficiencies.

[/text-with-icon]

[text-with-icon icon_type=”image_icon” icon_image=”11564″]

The existence of multiple stand-alone operational systems that were not integrated with AD and therefore not part of the password synchronization mechanism in place.

[/text-with-icon]

[text-with-icon icon_type=”image_icon” icon_image=”11564″]

Information security and regulatory compliance issues were prevalent.

[/text-with-icon]

The client knew that they needed help in deploying a comprehensive and fully operative IAM solution. Based on SDG’s experience and skills in IAM deployments and customizations, they engaged us to help them identify, and implement a full-service solution.

SDG Solution

To help facilitate a successful deployment, our team assessed the existing environment and identified all the processes to be accommodated and the systems to be enrolled into the proposed IAM solution. The team then built an IAM strategy and roadmap that delivered:

[icon_timeline timeline_line_color=”#425b76″ time_block_bg_color=”#f7f7f7″ time_sep_color=”#000000″ time_sep_bg_color=”#69d72d” tl_animation=”tl-animation-shadow” timeline_margin=”margin-right:5px;margin-left:5px;”][icon_timeline_item title_font_color=”#333333″ desc_font_color=”#333333″ desc_font_size=”desktop:17px;tablet:17px;tablet_portrait:17px;mobile_landscape:15px;mobile:15px;”]

A flexible framework for the phased and incremental enrollment of existing and new target systems into the IAM system.

[/icon_timeline_item][icon_timeline_item title_font_color=”#333333″ desc_font_color=”#333333″ desc_font_size=”desktop:17px;tablet:17px;tablet_portrait:17px;mobile_landscape:15px;mobile:15px;”]

An RFP process that enrolled a select set of product vendors. After a detailed evaluation, our team zeroed in on SailPoint’s IdentityIQ product as the right solution for this client.

[/icon_timeline_item][icon_timeline_item title_font_color=”#333333″ desc_font_color=”#333333″ desc_font_size=”desktop:17px;tablet:17px;tablet_portrait:17px;mobile_landscape:15px;mobile:15px;”]

Connectors for integrating the IAM system with the key priority applications. The elements provisioned include AD accounts, Exchange Mailbox, Exchange Mail Contacts, AD groups, and Lync Access.

[/icon_timeline_item][icon_timeline_item title_font_color=”#333333″ desc_font_color=”#333333″ desc_font_size=”desktop:17px;tablet:17px;tablet_portrait:17px;mobile_landscape:15px;mobile:15px;”]

Workflows created for managers to manage their direct reports and contractors as well as to decommission idle accounts; in accordance with compliance needs.

[/icon_timeline_item][icon_timeline_item title_font_color=”#333333″ desc_font_color=”#333333″ desc_font_size=”desktop:17px;tablet:17px;tablet_portrait:17px;mobile_landscape:15px;mobile:15px;”]

Reports configured to allow the organization and auditors to gain insight into corporate data.

[/icon_timeline_item][/icon_timeline]

Results

[nectar_icon_list animate=”true” color=”Accent-Color” direction=”vertical” icon_size=”small” icon_style=”border”][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1731952509607-6″ tab_id=”1731952509608-4″ text=”Improved user satisfaction by providing new users access to all relevant applications in a timely manner, thereby improving productivity.”] [/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1731952509664-9″ tab_id=”1731952509665-7″ text=”A flexible framework that allows new applications to be integrated with the IAM system securely, efficiently, and cost-effectively.”] [/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1731952509704-9″ tab_id=”1731952509705-7″ text=”An approval access workflow which allows the organization to reduce information security risk, improve regulatory compliance, and reduce operational costs.”][/nectar_icon_list_item][/nectar_icon_list]

Download Case Study

About SDG

SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

titicus / About Author
More posts by titicus