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By titicus Case Study February 12, 2019

Identity Management (IdM): Quality Assurance

A top US MNC and a diversified conglomerate with products and services ranging from jet engines to power generation, financial services to water processing, and medical imaging to media content. The company serves customers in more than 100 countries and employs more than 300,000 people worldwide. For mission-critical IdM systems, the company required 24×7 testing support for various applications running on production as even small failures could result in million-dollar losses. Additional challenges include managing third-party resources and certifying all releases in a short time with ever-changing requirements.

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Services Include:

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Best Practice QA Consulting

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Documentation Management

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Testing Expertise

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Hybrid Test Approach

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SDG Solution

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Implemented a Hybrid Testing approach (Manual + Automated Functional Testing) to ensure maximum test coverage in minimal time.

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Provided 24×7 Resource Availability to ensure on-time support.

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Created a knowledge base in the form of SOPs and documents, which the team members can refer to in case of a roadblock.

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Completed impact analysis fixes to ensure bug-free releases in minimum time.

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Results

SDG generated significant cost reductions, and increased throughput in a very short period of time.

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About SDG

SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

titicus / About Author
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